Terms & Conditions

By creating an account or using Saarthi EV's services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

These Terms govern your use of Saarthi EV's website, app, and ride support services. By accessing or using the services, you agree to these Terms.

Saarthi EV provides ride support, including scheduling, dispatch, and assistance services for:

• Temple and pilgrimage tours across Gaya, Bodh Gaya, Rajgir, Nalanda, Patna, and more
• Airport and railway transfers with reliable scheduling and pre-booking options
• Clean and green EV fleet to support a sustainable future

You must be of legal age (18+) and have the capacity to enter into a binding agreement to use our services.

When booking with Saarthi EV:

• By confirming a booking, you authorize applicable charges and fees
• Pricing may vary based on time, location, and vehicle availability
• We believe in transparent pricing with no hidden charges
• Receipts and booking details will be provided electronically
• We accept major credit/debit cards, digital wallets, and cash payments

Safety is our top priority. When using our services:

• Follow local laws and driver instructions to ensure safety
• No abusive, illegal, or dangerous behavior is tolerated
• We may refuse service for violations of these standards
• Our drivers undergo background checks and vehicle maintenance to the highest standards

To the maximum extent permitted by law, Saarthi EV is not liable for:

• Indirect, incidental, or consequential damages
• Events beyond our reasonable control (weather, traffic, etc.)
• Third-party services or external factors affecting your ride

We strive to provide reliable service but cannot guarantee against all possible disruptions.

We may suspend or terminate access if you:

• Breach these Terms or engage in prohibited conduct
• Provide false information or fraudulent activity
• Violate our safety standards or local laws

You may stop using the services at any time by contacting our support team.

These Terms are governed by applicable local laws in India. Venue and jurisdiction for disputes will be as required by those laws.

Any legal proceedings related to these Terms will be conducted in the appropriate courts of Bihar, India.

We may modify these Terms from time to time to reflect changes in our services or legal requirements. Material changes will be indicated by updating the "Last updated" date.

Continued use of the services after changes constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically.

For questions regarding these Terms, please contact us:

By email: info@saarthiev.com

By visiting our website: https://saarthiev.com

Through the Help or Support section of our app or website